FAQ 2017-12-22T10:25:00+00:00

BioTemper
FAQ

Enhance your life
with BioTemper

Frequently Asked Questions About BioTemper

Q: How does BioTemper work?

A: BioTemper products are topical analgesic gels, this means that the pain signal to the brain from the nerves are overridden by the menthol in BioTemper. This is called the ‘Pain Gate Theory’ in which pain signals are blocked by another sensation such as the cooling feeling of menthol.

Q: What types of BioTemper applications are available?

A: BioTemper is available in a variety of forms:

The Gel Tube, Jar, and Pumps are great for larger areas of pain and muscle groups.

The Roll-On is a hands-free applicator and the roller ball can be used to massage painful muscles in the affected area.

The Sports Spray is a hands-free application designed for hard to reach areas and is quick drying for sports injuries.

Q: Is BioTemper registered with the FDA?

A: Yes, BioTemper is produced under strict guidelines to provide you a safe and high quality product. Please refer to our National Drug Code number located on your BioTemper label by checking drugs.com.

Q: Do I need a prescription to get BioTemper?

A: No, it is an over-the-counter product, you do not need a prescription to purchase BioTemper.

Q: Can I use a heating pad while also using BioTemper?

A: No, you should never use a heating pad while using BioTemper. BioTemper utilizes a cooling effect that should not be used in combination with a heating pad. By doing so you may cause serious injury to yourself and may cause severe blistering to the applied area.

Q: Can I wrap the area where I have used BioTemper?

A: No. BioTemper should never be wrapped or bandaged, always keep the are of application free from constricting clothing as well.

Q: Can I use BioTemper on sunburns or while using a tanning bed or sauna?

A: BioTemper is not intended for these uses. Please refer to label for proper usage indications.

Q: Can I use BioTemper on insect bites or for poison ivy?

A: BioTemper is not intended for these uses. Please refer to label for proper usage indications.

Q: Will BioTemper work on headaches?

A: BioTemper is not intended for this use.

Q: Can I use BioTemper on an open wound or stitches?

A: No, do not apply BioTemper to open wounds or damaged skin. This may further exacerbate the wound or damaged skin.

Q: Can I use BioTemper if I have diabetes?

A: We advise that you consult with your healthcare professional before use, however BioTemper is generally safe for diabetic patients. Take a look at our foot cream that can be used for diabetic neuropathy.

Q: Can my children use BioTemper?

A: BioTemper Gel and Roll-on can be used on children ages 2 years and older. However, please check with your pediatrician before use.

Q: Will BioTemper cause any adverse effects if I am taking other medications?

A: Always check with your healthcare professional before using BioTemper. However, BioTemper is generally safe to use with other medications.

Q: Should BioTemper be massaged into the skin/ muscles?

A: No, BioTemper should be applied to the affected area and should be air dried.

Q: What active ingredients are in BioTemper?

A: BioTemper has only one active ingredient: menthol.

Q: Does BioTemper contain any aspirin?

A: No, BioTemper is aspirin-free.

Q: Does BioTemper contain capsaicin?

A: No, BioTemper is capsaicin-free.

Q: Is there any starch, gluten, or nuts used in BioTemper?

A: No, BioTemper does not contain any of these ingredients.

Q: Is BioTemper vegan-friendly?

A: BioTemper was formulated and made without animal products and without animal testing. BioTemper is a cruelty-free product.

Q: Where can I buy BioTemper?

A: BioTemper is available on our webstore found here. BioTemper is also available at retail locations found here.

Q: What are the directions for use of BioTemper?

A: BioTemper provides fast-acting temporary pain relief from Arthritis, Back Pain, Bursitis, Carpal Tunnel, Chronic Pain, Fibromyalgia, Golfer’s Elbow, Heel Pain, Hip Pain, Joint Pain, Muscle Pain, Neck Pain, Nerve Pain, Neuropathy, Plantar Fasciitis, Repetitive Strain Injuries, Sciatica, Severe Migraine and Headache, Shin Splints, Shoulder Pain, Sports Injuries, Tendinitis, Tennis Elbow, and All Other Aches and Pains. and General Muscle Pain. Adults and children 2 years of age and older: Apply to affected area not more than 4 times daily in one direction, not circular. Children under 2 years of age, consult a physician. Massage not necessary. Shake well before use.

Q: How often can BioTemper be applied daily?

A: BioTemper should be used 4 times a day.

Q: Can BioTemper be used for pain caused by sunburn?

A: This is not an intended use for BioTemper, please refer to our usage and directions for proper use of BioTemper.

Q: Can BioTemper be used on insect bites or poison ivy rashes?

A: This is not an intended use for BioTemper, please refer to our usage and directions for proper use of BioTemper.

Q: Does BioTemper work for headaches?

A: This is not an intended use for BioTemper, please refer to our usage and directions for proper use of BioTemper.

Q: Can BioTemper be applied on wounds or stitches?

A: Do not apply BioTemper to any wounds, stitches, or damaged skin.

Q: If I have diabetes, is BioTemper safe to use?

A: BioTemper is safe to use as a diabetic. As always, contact your health professional before using BioTemper.

Q: My child (or pet) has ingested BioTemper, what should I do?

A: Seek medical attention and contact a Poison Control Center at 1(800) 222-1222 immediately. Call your veterinarian immediately if ingested by a pet.

Q: BioTemper made contact with my eyes, what should I do?

A: Rinse your eyes with cool water for 15 minutes. If your problem persists, seek medical attention immediately.

Q: I have developed a rash/ skin irritation, what should I do?

A: If you have developed any sort of skin irritation, take a lukewarm shower or bath for 20 minutes. If your problem persists, seek medical attention immediately.



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